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Open & download attachments in Gmail

When you get an email with attachments, you can download a copy of the attachment to your device.

Download attachments

Save to your phone's photo gallery

Download a photo attachment

  1. Open the Gmail app Gmail.
  2. Open the email message.
  3. Tap the attachment to open it.
  4. Tap the attachment again.
  5. In the top right, tap Share Share.
  6. Tap Save Image.

I can't download the photo

Photos that are inside the message can’t be saved to your Photo Gallery. The photo has to be an attachment for you to save it.

My photo won't save

Your photos may not save to your Photo Gallery if you haven’t allowed Gmail to access your photos. To fix this:

  1. Open your device's Settings app.
  2. Tap Privacy and then Photos.
  3. Switch on Gmail.
Save to Google Drive
  1. Open the Gmail app Gmail.
  2. Open the email message.
  3. Tap the attachment to open it.
  4. In the top right, tap Save to Drive Add to My Drive.
  5. When the message is saved, you'll see "Saved to Drive" on your screen.

I'm getting a warning message

Attachment allows unverified scripts

What this warning means

We can't confirm that the message's attachments are safe to open. If you open the attachments, there's a chance malicious software could start running on your computer or device.

What to do if you see this warning

If the email looks suspicious, don't reply and don't download the attachment. You can report it as spam or phishing.

If the email is from someone you know and trust, ignore the warning.

Attachments can't be scanned for viruses

What this warning means

Some attachments, such as documents requiring a password to open, are encrypted and can't be scanned for viruses.

What to do if you see this warning

If the email looks suspicious, don't reply and don't download the attachment. You can report it as spam or phishing.

If the email is from someone you know and trust, ignore the warning.

Michelle is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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