Open & download attachments in Gmail

When you get an email with attachments, you can download a copy of the attachment to your device.

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Download an attachment

  1. On your Android phone or tablet, open the Gmail app Gmail.
  2. Open the email message.
  3. Tap Download Download.

Download a photo from inside an email

  1. If a photo is inside an email message instead of added as an attachment, on your Android phone or tablet, open the Gmail app Gmail.
  2. Open the email message.
  3. Touch and hold the photo.
  4. Tap View image.
  5. Tap the photo.
  6. In the top right, tap More More.
  7. Tap Save.

 

Save to Google Drive

  1. On your Android phone or tablet, open the Gmail app Gmail.
  2. Open the email message.
  3. Tap Save to Drive.
  4. When the message is saved, you'll see "Saved to Drive" on your screen.
 

Fix issues with attachments

When you try to download an attachment, you might receive error messages, like: 

  • “Attachment allows unverified scripts”: We can’t confirm the attachment is safe to open. If you open the attachments, there is a change malicious software could run on your computer or device. 
  • “Encrypted attachment”: Some attachments, like documents requiring a password to open, are encrypted and can't be scanned for viruses.
  • “The authenticity of this message cannot be verified”: The message has emails attached as .eml files. We've checked the message attachments for spam and viruses, but we can't confirm that the sender shown in the .eml files actually sent those emails.

Fix error messages

  • If you receive an error message, and the email looks suspicious, don't open the attached emails. You can report it as spam or phishing.
  • If the email is from someone you know and trust, you can ignore the warning.
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