Send emails from a different address or alias

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If you own another email address, you can send email from that address. For example:

• Yahoo, Outlook or other non-Gmail address
• Your work, school/university or business domain or alias, such as @yourschool.edu or [e-mail]
• Another Gmail address

Tip: You can send emails from up to 99 different email addresses.

Step 1: Add an address that you own

1. On your computer, open Gmail.
2. In the top right, click Settings   See all settings.
3. Click the Accounts and import or Accounts tab.
4. In the 'Send email as' section, click Add another email address.
5. Enter your name and the address that you want to send from.
6. Click Next Step  Send verification.
7. For school or work accounts, enter the SMTP server (for example, smtp.gmail.com or smtp.yourschool.edu) and the username and password on that account.
8. Click Add account.

Step 2: Confirm the address

1. Sign in to the account that you added.
2. Open the confirmation message that you received from Gmail.
3. Click the link.

Step 3: Change the 'From' address

1. In the message, click the 'From' line.
   (If you can't see this, click on the space next to the recipient's email.)
2. Select the address to send from.

I can't find my confirmation email

• Check your Spam or Bulk Mail folders for a message from [e-mail].
• If you're trying to add your work or school account, ask your administrator to configure your domain alias and email alias.

My recipients see my Gmail address

If your recipient uses Outlook or another email service, they might see something like, 'From [e-mail] on behalf of [e-mail]'.

Your recipients might also see your original @gmail.com address if you:

• Set up an out of office reply
• Create a filter with automated response
• Have a full mailbox and your recipient is notified

Remove an email address or alias

If you don’t want to send emails from an alias or if the alias is invalid, you can remove the email or alias. If you send an email from an invalid alias, you get a bounce email. 

1. On your computer, open Gmail.
2. In the top right, click Settings   See all settings.
3. Click the Accounts and import tab or Accounts tab.
4. In the 'Send email as' section, next to the email address you want to remove, click Delete.

Tip: If you get a bounce email from a valid email address and need to reverify it, you need to delete the 'Send email as' email address, then add it again.

Always send from a different address

If you want to always send from your other address, you'll need to change both your default 'From' and 'reply-to' addresses. If you only change the 'From' address, replies will go to your original Gmail address by default.

Change default 'From' address

To always send email from a different address or alias:

1. On your computer, open Gmail.
2. In the top right, click Settings See all settings.
3. Click on the Accounts and import or Accounts tab.
4. In the 'Send email as' section to the right of the address you want to use, click Make default.

Change default 'reply-to' address

When you send a message, replies will go to your original Gmail address by default. To choose a different address, follow these steps.

1. On your computer, open Gmail.
2. In the top right, click Settings See all settings.
3. Click the Accounts and import or Accounts tab.
4. In the 'Send email as' section, click Edit info next to your email address.
5. Click Specify a different 'reply to' address.
6. Add a reply-to address.
7. If necessary, click Next Step.
8. Click Save changes.

'Couldn't reach server', 'TLS negotiation failed' error

If you see one of these error messages, you might need to select a different port number and authentication type. Make sure you have used the correct outgoing mail server for your provider. You might need to contact your third-party email provider for the correct settings.

Select a secured connection

Check with your other email service for their recommended port number, authentication type or outgoing mail server. Make sure your third-party provider supports SSL or TLS with a valid certificate.

Here are some common combinations:

• SSL with port 465
• TLS with port 25 or 587

My other mail service doesn't support SSL or TLS

We recommend that you send your email via a secure (encrypted) connection.

However, if your other email service doesn't support these secured connections or doesn't use a valid certificate, you can choose port 25, then select the Unsecured connection option that appears.

If you do this, your information won't be encrypted for your protection.

Use Gmail aliases

Filter using your Gmail alias

An easy way to sort your email is to add categories after your username.

For example, messages sent to the following aliases will all go to [e-mail]:

• [e-mail]
• [e-mail]
• [e-mail]

Step 1: Choose aliases

Think about how you want to sort your email, then choose an alias for each category. For example:

• Use [e-mail] for work emails.
• Use [e-mail] to sign up for newsletters.
• Use [e-mail] to create an account with an online retailer.

Step 2: Filter your messages

Create filters to take automatic actions, such as:

• Adding a label or a star
• Forwarding to another account
• Archiving or deleting

Send from a work or school/university group alias

If you use Gmail with your work or school/university account, you can send from a group alias. To receive the verification email to send from a group alias, you need to give delegates access to the group.

Important: Aliases aren’t private and are sometimes visible to others. For example, if you search Gmail for messages from [e-mail], you might find messages from [e-mail].

You'll need access to the group's permissions to change access for other members.

1. Open Google Groups.
2. Click My groups.
3. Under the group name that you want to send from, click Manage.
4. On the left, click Permissions Posting permissions.
5. In the 'Post' section, click the Down arrow .
6. Select Anyone on the web.
7. Click Save.

Tip: If ‘Anyone on the web’ is not available in the group's permissions, your administrator might need to enable ‘Group owners can allow incoming emails from outside the organisation for your domain’.