Important: Gmail Live is currently in beta and may change over time. Your use of Gmail Live is covered by the Google Cloud Terms of Service, and the specific terms for pre-release features do not apply.
With Gmail Live, you can have a conversation with Gemini to manage your inbox more efficiently. In Gmail Live, you can:
- Get quick answers: Ask questions and receive immediate answers based on your emails.
- Have a natural conversation: Engage in a back-and-forth dialogue with Gmail Live. For example, you can ask, "What's my flight's gate number?" or "What's going on at my kid's school this week?"
- Refine your search: Interrupt Gmail Live to change topics or ask follow-up questions to get more granular responses without starting over.
What you need
Important: This feature is only available in English.
- For personal Google Accounts:
- You must have an eligible Google AI plan:
- You can also access Gmail Live if your account is enrolled in Google Workspace Experiments, which is a trusted tester program to try new AI features. Learn how to get started with Google Workspace Experiments.
- For work or school accounts: You need an eligible Google Workspace plan with access to Gemini Beta.
- If you use a work or school account, your admin controls access to Gemini Beta.
- If you can't find Gmail Live, your admin may not have Beta features enabled for your organization.
- The Gmail mobile app: Available on Android, iPhone, and iPad.
Additional requirements
- Smart features: In Gmail, turn on Smart features in Google Workspace and Smart features in other Google products. Learn more about smart features.
Talk to Gmail Live
Important: At this time, you can’t change the voice of Gmail Live.
- On your Android phone or tablet, open the Gmail app
.
- At the top, tap Gmail Live
.
- Tip: If it's your first time, grant the Gmail app microphone permissions and accept the terms and conditions.
- Start talking.
- Or, tap a suggested prompt.
- To exit Gmail Live, tap End
.
.
.
.Mute Gmail Live
You can mute the chat to turn off your microphone and let Gemini finish speaking. This keeps the session active.
- To mute: When Gmail Live is active, tap Mute
.
- To resume: Go back to your Gmail Live chat and tap Unmute
.
.
.View sources for your answers
To verify where answers came from, Gmail Live provides citations.
- To open the exact emails used for details: Tap links within Gmail Live’s response.
- To find all sources that contribute to Gmail Live’s response:
- At the bottom, tap the Sources card. This shows all cited emails.
- When you tap an email in the source menu, it opens the email and ends your Gmail Live session.
- Search results:
- To exit the Gmail Live session and find emails in a standard search layout:
- Scroll to the bottom of the source menu.
- Tap View search page.
- To exit the Gmail Live session and find emails in a standard search layout:
Manage conversation history
To help you track your previous conversation, Gmail Live saves transcripts in your conversation history with Gemini in Workspace. You can check and delete your conversation history from a web browser.
Manage your conversation history
Learn how to access and manage your Gemini in Workspace conversation history.
Fix problems with Gmail Live
- Audio muted:
- If your device volume is at 0%, a warning appears.
- To hear Gmail Live, tap Turn volume up or use your device's volume buttons.
- Microphone permission:
- If you previously denied microphone access, the session does not start.
- Tap Settings on the error screen to open your device settings.
- Allow microphone access for the Gmail app.
- If you previously denied microphone access, the session does not start.
- Connection interrupted:
- If your internet connection drops, the session disconnects.
- Check your network connection and tap Try again.