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I'm getting a Contacts error

"Gmail is temporarily unable to access your contacts"

If you see this error message, your contacts are temporarily unavailable. You might not be able to use Google Contacts, Chat, or Hangouts. We're working to fix the problem.

Email a contact

You can still send messages to a contact in Gmail by typing their full email address.

"There was a problem saving the contact"

If you see this error message, you might have reached the size limit for Google Contacts.

Contacts size limits

  • Total contacts: 25,000
  • Total storage limit (photos not included): 20 MB
  • Maximum contact size: 128 KB
  • Maximum characters per contact field (except "Notes"): 1,024

Cut down contacts size

If you've reached the size limit for Google Contacts, here's what you can do:

Vivian is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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