Important: This article refers to Google Workspace Labs, which is a trusted tester program for users to try new AI features. To check if you have access to Workspace Labs features, start a new message in Gmail. At the bottom of the compose window, find Help me write 
. Learn where you can use Workspace Labs features.
. Learn where you can use Workspace Labs features.In Gmail, you can use artificial intelligence to draft messages based on your prompts. You can use the Help me write
- Write a new draft using a freeform prompt. For example, you can ask Gmail to write a birthday invitation, or write an introduction to a potential business contact.
- Refine a draft. For example, you can rephrase the draft, or make the draft more formal, more concise, or more detailed.
Troubleshooting issues with Workspace Labs features
- Sometimes, you may not be able to select the Help me write
- If you're having trouble entering prompts or have issues generating drafts, try reloading your browser (if you’re on a computer) or closing and reopening the Gmail app (if you’re on Android or iOS).
- To use Workspace Labs features in the Gmail app, make sure your device language is set to US English. Learn more about changing language settings.
Turn off Workspace Labs
To turn off any of the features on Google Workspace Labs, you must exit Workspace Labs. If you exit, you will permanently lose access to all Workspace Labs features, and you won’t be able to rejoin Workspace Labs. Learn more about how to exit Workspace Labs.
Learn about Workspace Labs feature suggestions
- Workspace Labs feature suggestions don’t represent Google’s views, and should not be attributed to Google.
- Don’t rely on Workspace Labs features as medical, legal, financial or other professional advice.
- Workspace Labs features may suggest inaccurate or inappropriate information. Your feedback makes Workspace Labs more helpful and safe.
- Don’t include personal, confidential, or sensitive information in your prompts.
- Google uses Workspace Labs data and metrics to provide, improve, and develop products, services, and machine learning technologies across Google.
- Your Workspace Labs Data may also be read, rated, annotated, and reviewed by human reviewers. Importantly, where Google uses Google-selected input (as described in the Privacy Notice) to generate output, Google will aggregate and/or pseudonymize that content and resulting output before it is viewed by human reviewers, unless it is specifically provided as part of your feedback to Google.
You can review the Google Workspace Labs Privacy Notice and Terms for Personal Accounts.
How Workspace Labs data in Gmail is collected
When you use the "Help me write” prompt in Gmail, Google uses and stores the following data:
- Prompts you enter or select
- Generated text
- Your feedback on generated text
- Text in the draft you refine
- Up to four previous email messages in the thread when you use the “Help me write” prompt to reply to an email
To understand how this data is used, review the Google Workspace Labs Privacy Notice and Terms for Personal Accounts.