Summarise conversations in Google Chat

Users with Google Workspace accounts can use conversation summaries that automatically appear in spaces with many unread messages. Some users can request summaries of unread conversations in Home.

Turn conversation summaries in spaces on and off

To stay updated on long, unread conversations in spaces where you're a member, use conversation summaries. When you turn on conversation summaries, they automatically:

• Appear when necessary in conversations.

• Summarise conversations in English.

Important: Conversation summaries are only available for Google Workspace accounts.

Turn conversation summary on and off in Google Chat

1. On your computer, open Google Chat.
2. Click Settings   Conversation summary.
3. Tick or untick the box next to 'Show summaries in spaces with many unread messages'.

Turn conversation summary on and off for Chat in Gmail

1. On your computer, open Gmail.
2. Click Settings   See all settings  Chat and Meet.
3. Click Manage chat settings  Conversation summary.
4. Tick or untick the box next to 'Show summaries in spaces with many unread messages'.

Use Gemini summaries for unread conversations in Home

Important: This feature is available to users on work or school accounts through a Gemini for Google Workspace add-on. Learn about Gemini features and plans.

You can use Gemini to show summaries for unread conversations that include group messages, spaces and threads. Summaries aren't available for:

• 1:1 conversations
• Bot messages
• Conversations with history turned off

Tip: To enable conversation and space summaries in Home, turn on smart features in Gmail.

Summarise unread conversations in Home

You can choose to summarise a specific unread conversation or space in Home.

1. On your computer, open Google Chat or Chat in Gmail.
2. Hover over the conversation or space that you want to summarise in Home.
3. Click Summarise.

Give feedback on generated output

Gemini for Google Workspace is constantly learning and may not be able to support your request. Because feedback may be human readable, please do not submit data that contains personal, confidential or sensitive information.

If you get a suggestion that's inaccurate or that you feel is unsafe, you can submit feedback. Your feedback can help improve AI-assisted Workspace features and broader Google efforts in AI.

1. At the bottom of the generated output, click Good suggestion or Bad suggestion .
2. In the pop-up window, you can select the data that you want to share along with your feedback, including additional context and outputs. If you don't want to share certain data, you can untick it.
   • If you select Bad suggestion , select Next to select the issue that you found and enter additional feedback.
3. Click Submit.

To provide general feedback on this feature, at the top, go to Help Send feedback to Google. Learn more about sending feedback in Chat.

To report a legal issue, create a request.

Learn about Gemini feature suggestions

• Gemini feature suggestions don't represent Google's views, and should not be attributed to Google.
• Don't rely on Gemini features as medical, legal, financial or other professional advice.
• Gemini features may suggest inaccurate or inappropriate information. Your feedback makes Gemini more helpful and safe.
• Enterprise end users can submit feedback about their experience using this feature. End users are informed before they submit feedback that the feedback data shouldn't contain personal, sensitive or confidential information.