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Receiving someone else's mail

If you're getting someone else's emails, check the reasons below to get help.

The email address has different periods or dots than mine

If the sender added or removed dots from your email address, the message will still go to your inbox. Your email address is unique; people can't set up an identical account even with a different number or placement of dots.

For example, messages sent to these addresses will go to the same Gmail account:

  • johnsmith@gmail.com
  • jo.hn.smith@gmail.com
  • john.smith@gmail.com

If you still think the message was meant for someone else, contact the sender to let them know they mistyped the email address.

Note: If you use Gmail through work, school, or other organization (like yourdomain.com or yourschool.edu), adding dots to your username changes your email address. To change the dots in your username, contact your admin.

 

My address isn't on the email at all

If you get lots of messages addressed to someone else, check if someone is accidentally forwarding their mail to you.

  1. On your computer, open a message that looks like it was sent to you by mistake.
  2. Next to Reply Reply, click the Down arrow Down Arrow.
  3. Click Show original.
  4. If you see "X-Forwarded-For" on the page, someone is forwarding their Gmail messages to your account. Try contacting this person to let them know about the mistake. 
I'm getting messages sent to an @googlemail.com address

Messages sent to @gmail.com and @googlemail.com are the same.

Some countries use @googlemail.com instead, but messages sent to the address will go to the same place.

I'm getting spam that isn't addressed to me

If you don't see your email address in the "To" or "Cc" fields, you may have been sent the message by "Bcc." If that’s the case, you won't see your email address at the top of the message.

Spammers sometimes add random email addresses into the "Bcc" field to try to get people to respond.

Here's how to report the message as spam:

  1. Open the message or select it in your inbox.
  2. Click Report Spam Report spam.
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