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Receiving someone else's mail

If you're getting someone else's emails, check the reasons below to get help.

The email address has different periods or dots than mine

You might get messages sent to an address that looks like yours, but has a different number or order of periods.

If you have a personal account (typically ending in gmail.com), it doesn't matter if people type the period in your username or not.

For example, emails to all of these addresses will be delivered to the same Gmail account:

  • johnsmith@gmail.com
  • jo.hn.smith@gmail.com
  • john.smith@gmail.com

Note: If you use Gmail through your work, school, or other organization (like yourdomain.com or yourschool.edu, having periods in your username changes your email address. If you want to add or remove dots from your username, contact your admin.

If you don't think the message was meant for you, someone might have mistyped your email address. Try contacting the sender to let them know they sent the message to the wrong person.

My address isn't on the email at all

If you get lots of messages addressed to someone else, check if someone is accidentally forwarding their mail to you.

  1. On your computer, open a message that looks like it was sent to you by mistake.
  2. Next to Reply Reply, click the Down arrow Down Arrow.
  3. Click Show original.
  4. If you see "X-Forwarded-For" on the page, someone is forwarding their Gmail messages to your account. Try contacting this person to let them know about the mistake. 
I'm getting messages sent to an @googlemail.com address

Messages sent to @gmail.com and @googlemail.com are the same.

Some countries use @googlemail.com instead, but messages sent to the address will go to the same place.

I'm getting spam that isn't addressed to me

If you don't see your email address in the "To" or "Cc" fields, you may have been sent the message by "Bcc." If that’s the case, you won't see your email address at the top of the message.

Spammers sometimes add random email addresses into the "Bcc" field to try to get people to respond.

Here's how to report the message as spam:

  1. Open the message or select it in your inbox.
  2. Click Report Spam Report spam.

Vivian is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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