This content is likely not relevant anymore. Try searching or browse recent questions.
Videos not loading properly? 0 Recommended Answers 109 Replies 7686 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 5/18/18
Update 5/18/18:
We have rolled out some changes and the course videos should be working again for the majority of users. If you are still having video issues, we suggest checking if you have access to YouTube as that is where the videos are hosted.

Update 5/17/18:
We are currently experiencing video issues due to some recent changes that were submitted. We are working to resolve the problem as quickly as possible and should have the videos back up and running shortly. Thank you for your patience.

Update 3/15/18:
We have made some changes that may help, so please try viewing videos again.

If you continue to experience problems, please try the following:
  • Use another browser.
  • Clear your browser’s cache and, if convenient, restart your browser and reboot your computer.
  • Check whether you are running an extension or add-on, such as an ad-blocker, that may be blocking the required resources.

If you've tried the above suggestions and are still unable to view videos, please provide feedback specifying which browsers you have tried and other details which might be relevant so that we can continue to troubleshoot.

Update 3/1/18:
We are aware of the issue with videos failing to load properly and are working on a fix. In the meantime, please try disabling any ad-blocking plugins you have installed in your browser, as we believe this is the source of the problem. More information to come soon.
All Replies (109)
You may open the same page in Chrome...It worked for me...
marked this as an answer
It won't run without allowing Google analytics.  I don't like that.
marked this as an answer
Is there anyone who could play these videos?
marked this as an answer
I have video blocked at the DNS level (ad blocking server), no way I can enable blocked stuff to watch your videos :(
marked this as an answer
On Chrome, the vid is been blocked by Ghostery plugin. Disable temp and it works
Last edited 5/14/18
marked this as an answer
What domain is the video hosted on? I can whitelist it in my adblocker then. Thank you.
marked this as an answer
After disabling the Adblock also, I was not able to play the video.
Last edited 6/17/18
marked this as an answer
Disabled ad blocker and reloaded page not working. Tried in firefox also not able to play video.
marked this as an answer
This video is available on youtube.
marked this as an answer
I have disabled adblock, allowed all cookies, whitelisted the sites along with the js (^document), and tried it in incognito mode, but to no avail. I have also tried to implement the solutions suggested above, but the darn thing won't work. Am I missing a trick?

Edit: Also tried it in Firefox and Edge, but no difference.
Last edited 3/26/19
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Unable to lock
Unable to unlock
Unable to pin
Unable to unpin
Unable to mark
Reported as off topic