Your input is very important to us. Here are the ways you can get help and support with Looker Studio and Looker Studio Pro.
In this article:Help and support options
|
Option |
Looker Studio |
Looker Studio Pro |
|---|---|---|
|
Help Center |
✅ |
✅ |
|
Community forum |
✅ |
✅ |
|
Looker Studio Developer site |
✅ |
✅ |
|
Submit feature requests |
✅ |
✅ |
|
Report a problem |
✅ |
✅ |
| Google Cloud Customer Care |
❌ |
Available with Standard Support |
Paid technical support
Looker Studio Pro customers can purchase scalable and flexible support services with Google Cloud Customer Care. A Standard Support plan is required to open support cases for Looker Studio Pro.
Once you have purchased an eligible support plan, you can submit tickets through the Google Cloud Support Console by following these steps:
- Sign in to the Cloud Support Console.
- Select the project for which you'd like to open a support case.
- Open Cases and then click Create case.
- Complete the required fields and submit the form.
Get involved
Here are some ways to connect with your fellow Looker Studio users and get involved in setting the product direction.
Looker Studio Community on Google Cloud
The Looker Studio Community is a forum where you can ask questions and join in the discussion with product experts and your fellow Looker Studio users.
Feature requests
Vote and comment on requested features to help the Looker Studio team prioritize what to build.
Request new features using the Looker Studio issue tracker.
To "vote" on an existing feature request, click the "star" icon.
Join the Cloud BI Customer Council
Are you passionate about feature requests, cool use cases, and beta features?
Join the Cloud BI Customer Council for one-of-a-kind opportunities to give feedback and directly influence the future of Looker Studio by interacting with its user research teams, engineers, and product managers.
Submit your interest with this form.
Report content
Google’s content and product policies apply wherever you are in the world, but we also have processes in place to remove or restrict access to content based on local laws.
Use the Report Content On Google intake form, and select "Data Studio" to report content that you would like removed from Google's services under Google’s policies or applicable laws.
Related resources
The Looker Studio Developer site includes documentation, code labs, and other resources that help developers create new Looker Studio connectors, visualizations, and integrations.