Your input is very important to us. Here are the ways you can get help and support with Looker Studio and Looker Studio Pro.
In this article:Send feedback
To report a problem with Looker Studio, use the Send feedback option:
- Sign in to Looker Studio.
- Click
.
- Click Help.
- Select Send feedback
.
Before sending us feedback, we suggest that you review the Report a problem with Looker Studio article for tips on troubleshooting and advice on what information we'll need to investigate the issue.
Help and support options
|
Option |
Looker Studio |
Looker Studio Pro |
|---|---|---|
|
Help Center |
✅ |
✅ |
|
Community forum |
✅ |
✅ |
|
Looker Studio Developer site |
✅ |
✅ |
|
Submit feature requests |
✅ |
✅ |
|
Report a problem |
✅ |
✅ |
| Google Cloud Customer Care |
X |
✅ |
Looker Studio versus Looker Studio Pro
The two versions of Looker Studio offer different levels of help and support:
- Looker Studio is available at no cost to anyone who has a Google account. Support is available from the Looker Studio Help Center. The no-cost version of Looker Studio has no SLAs, and 1:1 support is not available.
- Looker Studio Pro is the paid version of Looker Studio. In addition to enhanced enterprise features, technical support is available from the Google Cloud Support Team.
Paid technical support
Looker Studio Pro customers have access to scalable and flexible support services with Google Cloud Customer Care.
To submit a support ticket through the Google Cloud Support Console, follow these steps:
- Sign in to the Cloud Support Console.
- Select the project for which you'd like to open a support case.
- Open Cases and then click Create case.
- Complete the required fields and submit the form.
Get involved
Here are some ways to connect with your fellow Looker Studio users and get involved in setting the product direction.
Looker Studio Community on Google Cloud
The Looker Studio Community is a forum where you can ask questions and join in the discussion with product experts and your fellow Looker Studio users.
Feature requests
Vote and comment on requested features to help the Looker Studio team prioritize what to build.
Request new features using the Looker Studio issue tracker.
To "vote" on an existing feature request, click the "star" icon.
"Up voting" a feature request.
Join the Cloud BI Customer Council
Are you passionate about feature requests, cool use cases, and beta features?
Join the Cloud BI Customer Council for one-of-a-kind opportunities to give feedback and directly influence the future of Looker Studio by interacting with its user research teams, engineers, and product managers.
Submit your interest with this form.
Related resources
The Looker Studio Developer site includes documentation, code labs, and other resources that help developers create new Looker Studio connectors, visualizations, and integrations.