View reports on Local Services Ads

Local Services Ads show you reports that help you understand how your ad is performing.

Benefits

Understand how many leads you're getting from your ad
Track your ad’s success by measuring whether your leads are converting to bookings

About Local Services ad reports

You can specify the period for your report. The Local Services ad reports show you:

The number of charged leads that you received in the period from potential customers who saw your ad on Google search results pages.
The ability to filter the number of charged leads by Category vs. Direct Business Search
A breakdown of charged leads by call, message, and booking
The total amount you were charged during this period
The ability to filter total lead spend by Category vs. Direct Business Search
A breakdown of Total lead spend by call, message, and booking
A list of all leads you received, which you can filter
The amount of lead credits you received during this period

Note: Data is only available for Oct. 1, 2017 and beyond.

How to view your Local Services ad reports

You can view your Local Services ad reports in your lead inbox. If you manage multiple businesses, you can also use the Local Services API.

Open your Local Services Ads inbox.
Click the menu at the top.
Click Reports.

Local Services API

Local Services API allows MCC managers to access reporting data for all their managed accounts in a scalable, programmatic way. It covers data about leads, account performance and costs. It is best suited for large companies managing multiple Local Services Ads accounts. Learn more about how to set up API.

How to mark leads as booked

Note: This feature is currently only available in the U.S. and Canada.

While marking a lead as booked, you can also add additional details to track your leads by job type and customer name. If you add these details you can use the filters on the Reports page to find these leads later.

Open the Local Services Ads inbox.
Choose a lead from the inbox.
Click Mark Booked in the upper right corner.
Select the date if the job is in the future, or indicate if it’s already completed.
Click Add details for tracking to add more details about the lead, including job type and customer name. These details are only visible to you.
Click Save.

Note: If you advertise through a partner affiliate, the above information doesn't apply to you. Learn more about Partner affiliate providers.

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