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Jamboard links won't open. The wheel just turns nonstop. 0 Recommended Answers 2 Replies 5 Upvotes
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When my son's teachers sends him a link to do homework on Jamboard, the file does not open. The wheel on the screen that tells you that it is working to open, just turns non-stop. This happens on my computer as well. We both use laptops. How do I fix this
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Using Jamboard on the Web, Web, Education
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Hi Nat,

Thank you for your question. Please have your son try these troubleshooting tips:
  • Be sure you are using the Chrome browser
  • Be sure you are signed in to only one account in the Chrome tab
  • Clear the browser's cache and cookies
  • Try in an incognito window
  • Restart your device
  • Try on a different device.
Sincerely,
Tom Mullaney
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it accluey works on any brower try microsoft edge or firefox
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