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How can I fix horribly broken Handwriting recognition? 3 Recommended Answers 15 Replies 9 Upvotes
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One of the things that really excited me about Jamboard was its ability to recognize handwriting - but this feature is horribly broken, at least on iPadOS (iPad 6th Gen). No matter what I write or how, the app finds the most ridiculous "matches" for my handwriting.


Failed to attach file, click here to try again.

...This is the result I get. I have seen many demo videos for Jamboard, and they all recognized writing that was far less legible than mine - so I want to know why I am getting this near gibberish. I also want to point out that most of these letters are a single element on its own. Again, the demo videos I can find online all show their writings turn into a single text element that contains the entirety of the word or the sentence written. I can barely get two letters to be the same element.

So... can someone tell me why this is happening and what I can do to fix this?
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Hello!

Welcome to the Jamboard forum! I am sorry you are experiencing this issue.  Are you working on an iPad?  If so, can you please ensure that you are using the most up to date iOS and Jamboard app?  Additionally, are you using a stylus?  This may help too.
 
I am going to forward this concern to the team for further suggestions.  Please be patient.  When I hear back I will update this thread.
 
Thanks,
Kim
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Yes, I am running the latest iPad OS, as well as using an Apple Pencil. 

But this doesn't seem to be an iPad issue, as I have now tried installing the Android versionof Jamboard to my phone and my sony tablet, each running the latest version of the OS made for the respective devices. 

SAME. EXACT. ISSUE. 

I have no bluetooth stylus for these devices, but both my fingers and standard touch pen wields this same jumbled text effect.  So why is this happening?

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Done. I hope this gets addressed soon. It's kind of a downer that I have to miss out on this feature entirely.
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