Known Issues

Jamboard is slow to wake from sleep

Some Jamboard customers may observe that the Jamboard has been slow to wake from sleep mode, especially after being left in sleep mode overnight. Affected devices will display a blank screen for a prolonged period before displaying the most recent jam. We are actively working to resolve this issue. To receive updates on the status of this issue, please contact support.

Jamboard microphone

The mic built-in to the Jamboard only works when you're near the board. Please stand close to the board if you're using the board for a video conference. We're actively working to resolve this issue.

Was this article helpful?
How can we improve it?