Configure Wi-Fi

Adding an owner to a Jam, collaborating with others, and using tools such as Handwriting and Shape Recognition, Autodraw, and Search all require an active network connection.

Step 1: Set up Wi-Fi network

  1. On initial setup, Jamboard can be connected to an open Wi-Fi, WPA2 with password, or unfiltered Ethernet network. When you first start Jamboard, it requires:
    • A network connection to complete device provisioning
    • An update to the latest version of Jamboard software
    Note: This network can't use a captive portal or require a proxy. Those capabilities are only available after the device is updated.
  2. Once you've connected to an open Wi-Fi network, within approximately 10 minutes of connecting, the Jamboard receives an over-the-air update, which then installs the latest version of the Jamboard software. You may see the board restart during this period.
  3. After the board has updated, it will be able to connect to any of the enterprise network options listed in the next step.

If you need to connect to a network with 802.1X Enterprise WPA, see the next step.

Step 2: Confirm you have the latest update

Jamboard automatically updates to the latest release version when you connect to the Internet. To confirm or update your Jamboard’s release:

  1. Tap menu Menu.
  2. Tap About Jamboard.
  3. Tap Build Number 7 times (You will see a countdown for each tap). The Jamboard Diagnostic Tool displays.
  4. Tap Check System Update. You can download a system update if one is available.

Current Jamboard software builds support all of the enterprise Wi-Fi configurations supported by Android 6.0 Marshmallow, which include:

  • Protected Extensible Authentication Protocol (EAP)
  • Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
  • Extensible Authentication Protocol-Tunneled Transport Layer Security (EAP-TTLS)
  • Extensible Authentication Protocol-Password (EAP-PWD)
  • Most proxy network configurations
  • Hidden Service Set Identifiers (SSIDs) and captive portal networks

To change the Jamboard Wi-Fi network connection:

  1. Tap menu Menu.
  2. Tap Settings.
  3. Tap Wi-Fi.
  4. Tap and select the network of your choice.

Note: Jamboard only remembers the configuration of the most recent network you connected to.

Step 3: Install a Wi-Fi certificate

You can upload a Wi-Fi network certificate to Jamboard from a connected USB flash drive.

  1. Tap menu Menu.
  2. Tap Settings.
  3. Tap About Jamboard.
  4. Tap Build Number 7 times (You will see a countdown for each tap). The Jamboard Diagnostic Tool displays.
  5. Tap Wi-Fi Certificates.
  6. Insert a USB flash drive (VFAT format, win32/DOS FS only) containing the certificate files into the side USB port on the Jamboard.
  7. Tap Install Certificates from USB and choose your certificate file.
  8. Tap Ok.

To configure the Wi-Fi network connection:

  1. Tap menu Menu.
  2. Tap Settings.
  3. Tap Wi-Fi.
  4. Tap Add network.
  5. Select security type 802.1x in the network settings.
  6. Select the certificate from the CA certificate drop down list.
  7. Configure the remaining network security fields.

Wi-Fi power and channel specifications

Frequency(Mhz) Mode EIRP(mW)

Total
Supported
Channels

Channel List
2412~2472 802.11b 48.5 11 1,2,3,4,5,6,7,8,9,10,11
2412~2472 802.11g 30.5 11 1,2,3,4,5,6,7,8,9,10,11
2412~2472 802.11n HT20 38.5 11 1,2,3,4,5,6,7,8,9,10,11
5180~5320 802.11a 96.5 8 36,40,44,48,52,56,60,64
5180~5320 802.11n HT20 52.0 8 36,40,44,48,52,56,60,64
5180~5320 802.11n HT40 92.0 4 38,46,54,62
5180~5320 802.11ac VHT20 52.0 8 36,40,44,48,52,56,60,64
5180~5320 802.11ac VHT40 92.0 4 38,46,54,62
5180~5320 802.11ac VHT80 123.0 2 36,40,44,48,52,56,60,64

Hostnames to whitelist

To access Jamboard services for Jamboard and the Jamboard app, your firewall rules should whitelist the following hostnames:

android.clients.google.com

  • *.autodraw.com
  • *.ggpht.com
  • *.googleapis.com
  • *.google.com
  • *.googleusercontent.com
  • *.gstatic.com
  • chrome-alpha.sandbox.google.com

Notes

  • Domain names may resolve to IP addresses that aren't within a particular address range.
  • Other Google properties may use the IP addresses that Jamboard uses.
  • Jamboard connections to Google servers depend on the correct browser, browser version, device, device version, and networking conditions.
  • You may not currently see activity at the addresses listed, but there could be future activity.

Limitations

The Jamboard team is actively working on expanding Wi-Fi capabilities to work with a variety of solutions; however, these aren’t currently supported by Jamboard:

  • Remote certificate management.
  • Remote Enterprise Wi-Fi configuration via Jamboard Admin panel or Mobile Device Manager.
  • Proxy configurations for non-enterprise network types (for example: WPA, WPA2, WPA/PSK, WEP).
    Note: PEAP/TLS/TTLS configurations are supported.
  • Wired 802.1X authentication.
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