Organizations that have purchased Jamboard and management licenses are entitled to support for all software issues covered under the Technical Support Service Guidelines.
We support issues with the Jamboard software, including:
- Jamboard software (the software running on the board)
- Jamboard tools in a web browser
- Jamboard pages in the Google Admin console
We provide support for only the latest versions of Jamboard software and the companion apps.
Application on phone and tablet
Organizations that have purchased G Suite licenses are entitled to support for the latest versions of the Jamboard companion apps. We provide support for the following devices:
- Android — Phone/tablet running Android 6.0 Marshmallow or later
- iPhone® — iPhone/iPad running iOS® 9 or later
If you need device support, please contact Jamboard support. We'll facilitate interaction with the device OEM. Note: Google is not responsible for the device warranty.
Supported USB cameras
- Logitech® MeetUp ConferenceCam (preferred)
- Logitech PTZ Pro
- Logitech ConferenceCam Connect
- Logitech ConferenceCam CC3000e
- Logitech Webcam C930e
- Huddly® GO
Supported USB speakermic combos
- Google Meet speakermic (preferred)
- Logitech MeetUp Conference Cam (preferred)
- Konftel® Ego
- Jabra® Speak 410
- Jabra 810