What to do if you lost your snap tag

If you lose your snap tag, please contact Levi's support.

Does my tag contain personal information?

The Jacquard snap tag does not contain any of your personal information. The data that you see in the Jacquard app is stored in the app. The only data that the tag stores is the information it needs to pair to your phone. The easiest way to unpair the tag from your phone is to forget the tag via the Jacquard app. 
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