Locate your firmware version

Firmware is the software installed on the Jacquard item and Tag. Firmware updates will be included with app updates, and come bundled with the Jacquard app when you download it from Google Play or the Apple App Store.

Locate the firmware version of your Jacquard item:

  1. Open the Jacquard app .
  2. Tap Menu  in the top left corner of the home screen. 
  3. Tap Product Details. 
  4. Under Version, you'll find the current firmware version for your Jacquard item. 

Locate the firmware version of your Jacquard Tag:

  1. Open the Jacquard app .
  2. Tap Menu  in the top left corner of the home screen. 
  3. Tap Jacquard Tag and then Select your Tag. 
  4. Under Version, you'll find the current firmware version for your Jacquard Tag. 

 

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