Customer Support for Jacquard ended on June 5, 2023. While the Jacquard app may continue to work for existing users, updates to, or new downloads of, the app from the Google Play Store and App Store are no longer available. You can download an archive of your Jacquard data or permanently delete your Jacquard account from the Settings menu in your Jacquard app.

Use Jacquard to navigate

Whether you're biking or walking, Jacquard can help you get to where you need to go with on-demand directions or an estimated arrival time. 

Note: Jacquard does not support driving directions at this time. The Navigation abilities are intended to be used for walking or biking. 

Navigation abilities require Location Services on mobile device to be enabled; not available in South Korea.

Navigation abilities

Next Direction

Next Direction allows you to request directions right when you need them. Just perform the assigned gesture on your Jacquard threads when you're ready to hear your next direction.
You can save your home and work locations in the Jacquard app or enter the address of your destination. Your home and work locations are synced with the Google Maps settings on your mobile device. However, you can manually set these addresses.

Arrival Time

Get an estimate of when you’ll get to your destination and how long it will take you to get there depending on your preferred mode of transportation.

Assign Navigation abilities to gestures

  1. Open the Jacquard app .
  2. Tap Configure and then Select the gesture you'd like to assign an ability to. 
  3. Find Navigation on the list and then Select the ability you want to set. 
  4. Tap Enter address and then Enter the address for your destination, or save your home and work locations. 
    • Optional: To save your home or work location
      1. Tap Enter Address
      2. Tap Add Home or Add Work. 
      3. Enter the address you'd like to set for your home or work location. 
      4. To edit addresses, tap Edit in the top right corner.
  5. Select your preferred mode of transportation: Bike or Walk Note: Driving directions are not currently supported.
  6. Tap Assign. 
  7. Perform the gesture to start your directions or get the arrival time to your destination. 


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