Can I still purchase a Jacquard-enabled product?
Jacquard-enabled products such as YSL backpacks, Levi’s jackets, or Samsonite backpacks are no longer generally available for purchase at retail stores by these vendors.
What happens after support ends on April 24, 2023?
While the Jacquard app may continue to work for existing users who are signed in to the app, software updates, new app logins, and downloads from the Google Play Store and App Store will not be available. Users who don’t have the Jacquard app will not be able to download it.
What happens if I need help with my Jacquard?
Customer Support ended on June 5, 2023. The Jacquard Help Center will remain available for limited use for existing Jacquard users.
Is the Jacquard app still available?
The Jacquard app will be removed soon from Google Play Store and Apple App Store, and it will no longer be available to download.