Get in touch with our support team
Running into a problem with Hire or have feedback you want to share? Complete this form to get in touch with our support team.
You can live chat with an agent during normal business hours, or you can request a phone call or email response. If you request a phone call or email response, our team will do our best to get back to you within 2 hours after you’ve filled out the form, during our normal business hours (1am-6pm Pacific Time, 8am-1am GMT, Monday - Friday, except company holidays).
What happens after I've filled out the support form?
If you select an email response option, our team will try to reach out with an initial response within 2 business hours. This time frame is not guaranteed. If you request a phone call, we will reach out to confirm the time or reschedule based on availability. If you select the live chat option, a member of our team will attempt to resolve your issue via chat and follow up via phone or email as needed.