Edit feedback forms

This article is for Hire Admins.

Feedback forms can be customized to efficiently gather interviewers' assessments of candidates. 

Feedback forms have two configurable components: rating scales and evaluation criteria. The rating scale is used to apply a grade to a candidate after an interview or phone screen. Evaluation criteria are used to guide interviewers in providing relevant job-specific feedback.

Edit the rating scale

  1. Sign in to Hire.
  2. Select the Menu Menu and then Admin and then Feedback forms.
  3. To the right of "Rating scale," select Edit Edit.
  4. Under “Rating scale,” select the drop-down menu and choose from the list of predefined rating scales.
  5. Select Include neutral rating to ensure that feedback is either positive or negative. (Optional)

  6. Under "Order," select Lowest to highest or Highest to Lowest.
  7. Select Require vote when submitting feedback. (Optional)
  8. Below "Guidelines," enter a guideline for each rating to help interviewers. (Optional)

  9. Select Save.

Evaluation criteria

There are nine primary evaluation criteria in Hire. Hire Admins can add their own evaluation criteria to the existing list at any time. Job creators and Hiring team members can then choose which specific evaluation criteria to add from the list when customizing an interview feedback form for a job in Hire. 

Note: The forms used for phone screens are separate from interview feedback forms and do not include evaluation criteria. Phone screen forms cannot be edited and only include a rating scale to evaluate a candidate.

Add evaluation criteria

  1. Sign in to Hire.
  2. Select the Menu Menu and then Admin and then Feedback forms.
  3. To the right of “Evaluation criteria,” select Add Add.
  4. Add a name and description.
  5. Select Save.

Edit evaluation criteria 

  1. Sign in to Hire.
  2. Select the Menu Menu and then Admin and then Feedback forms.
  3. To the right of the evaluation criterion you’d like to edit, select Edit Edit. To delete the criterion, select Delete Delete.
  4. Edit the criterion.
  5. Select Save.
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