Communicate with candidates

This article is for anyone who can view one or more candidates in Hire.

Email candidates

Note: You must connect to Gmail to use this feature. 

Understanding Gmail sync

 

Email candidates

  1. Sign in to Hire.
  2. On the left, select Candidates.
  3. Check the box next to the candidates you'd like to email. Select multiple boxes to bulk email candidates.
  4. At the top, select Actions and then Email.
  5. Select a template or fill out the form with the required information. If you choose a template, you can still edit the subject and email body before sending.
  6. Select Send.

To remove an email from Hire, select Delete Delete next to the email. This action does not delete the email from your Gmail inbox. See Connect to Gmail for information. 

Note: Once members of a Hiring Team connect to Gmail, all emails between Hiring Team members and a candidate will appear in the Activity tab of the candidate's profile. Only Hiring Team members and Admins will be able to view these emails.

 Use an email template

  1. Sign in to Hire.
  2. Find the candidate.
  3. On the candidate's profile page, to the right, select Email.
  4. Select an email template from the drop-down menu.
  5. Edit or personalize the message. (Optional)
  6. Select Send.
You can customize, create, and edit these templates at any time. 

 

Gmail labels

Hire labels incoming emails from candidates to help you stay organized. Any time a candidate emails a member of the hiring team, the incoming email will be labeled as "Hire."

See Organize your inbox using labels for more information.

Call candidates

Hire by Google: Click-to-Call

Click-to-call is enabled by default for all US based customers. System Admins can disable click-to-call in the Admin section. Learn more

Add a phone number

  1. Sign in to Hire.
  2. Select Menu Menu and then Settings. 
  3. Under Phone number, enter the number you would like to use to call candidates.
    Note: Phone numbers must be 10-digit U.S. numbers in order to be used to call candidates. 
  4. (Optional) Select "Don't show caller ID" if you do not want your number to show when you call a candidate.

Call a candidate

  1. Sign in to Hire.
  2. Find the candidate.
  3. On the candidate's profile page, to the right, select Call.
    Note: If you have not added your phone number in Settings, Hire will prompt you to enter a phone number before you can call the candidate. 
  4. Hire will initiate a call to your phone. Answer the call in order to be connected to the candidate via your number.
  5. If the candidate answers, the call will be logged on the activity tab with the caller's name and the time the call was made. Anyone who has access to the candidate will be able to see the call log. 
Note: Candidate numbers must be 10-digit U.S. numbers. 

 

 
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