Turn notifications on or off

You can choose whether you’re notified when someone starts a conversation with you in Hangouts Chat. You can also get an email if you haven't read a message in 12 hours. If you create, respond to, or are @mentioned in a conversation, notifications are automatically turned on, but you can turn them off later if you want. You can also customize notifications by device.

Note: You won't see Notifications Notifications appear in the navigation bar. Learn more

For all conversations

  1. Open Chat
  2. At the top right, click Settings Settings and then Settings.
  3. Under Web and desktop, select when you want to get notifications on your computer. Check the box to play a sound when a notification comes in.
  4. Under Mobile, select when to receive notifications. 

For example:

  • To get a notification for all direct messages (DMs) and all messages in rooms, select All Messages.
  • To get a notification for all DMs, the first message of every new thread, and all threads you’re following, click New threads, threads I’m following and direct messages.
  • To get a notification for all DMs and threads you’re following, click Threads I’m following and direct messages.
  • To get a notification for DMs and @mentions in Rooms, click Only @mentions and direct messages.
  • To turn off conversation notifications, click Off.

For email notifications

If you want to be notified by email if you haven't read a conversation in 12 hours:

  1. Open Chat
  2. At the top right, click Settings Settings and then Settings.
  3. Under Email, select when you want an email notification:
    • To get a notification for @mentions in Rooms and DMs, click Only @mentions and direct messages.
    • To get no notifications, click Off.

Email notifications are not sent for @all mentions.

For a specific room or conversation

  1. Open Chat
  2. On the left, select the conversation.
  3. At the top, click the name of the person or room.
  4. Click Turn off notifications or Turn on notifications.

For a specific thread in a room

When you follow a thread, the number of new messages appears next to the person or room.  You can also get a notification if you turn on notifications for a specific room or conversation.

You automatically follow threads that you start, reply to, or are @mentioned in.

  1. Open Chat.
  2. On the left, select the room.
  3. Point to the top-right corner of the thread and click Follow Follow.
  4. (Optional) To stop following the thread, click Unfollow Unfollow .
  5. (Optional) To receive a notification for threads you are following, click Settings Settings and then Settings and select the Web and desktop options for threads.
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