/hangouts/community?hl=en
/hangouts/community?hl=en
1/3/19
Original Poster
Michael Fingers

Microphone volume automatically adjusting.

This has been brought up multiple times over the past several years by many users, but each and every instance has been locked without properly addressing the issue: 

While on a call with someone in Google Hangouts, the input volume of the selected microphone in Windows 10 will adjust itself to a softer value.  This is causing some callers to not be able to hear me.

Even if I drag and hold the volume slider, the volume will decrease mid-sentence from me.

Unlike other VOIP systems like Skype, Hangouts does NOT have an easily accessible configuration menu to turn such useless auto adjustments off.

Please fix this issue with Hangouts ASAP
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All Replies (3)
baldybeardedguy
1/3/19
baldybeardedguy
Please leave in-app feedback about your issue.

Check your windows settings, and also check Chrome extensions.  You can also try another Chrome version (Beta or Canary) to see if this issue resolves for you.

Keep in mind that Hangouts Extension is part of Chrome. If you want to participate, go here: https://bugs.chromium.org/p/chromium/issues/list  


1/4/19
Original Poster
Michael Fingers
Let me try to break down your unhelpful baloney sandwich of a comment and reply to it


Check your windows settings

What "windows" settings?  You need to be a LOT less vague there.  Do you mean the sound settings?  Because I've definitely checked the sound settings for my microphone, and have made sure that there is no option in there that refers to "automatically reduce volume of microphone".   

 also check Chrome extensions.

Once again, very vague, very unhelpful.  Just like with Windows "settings", a person can have a dozen or more extensions to check through.  And what exactly are we checking for?  Do you have a list of known incompatible extensions or conflicts with other extensions?  It would be nice if you would actually list them instead of just expecting me to use my latent mutant telepathy to pick up on what you mean....


You can also try another Chrome version (Beta or Canary) 

Why do I need to do any additional software installation to make a 6 year old program work as well as Discord, Skype, or hell even Battle.net or Steam voice chat?



---------

Ok, so beard guy, and anyone else that views this topic - please do not provide Yahoo Answers level drivel here.  I'll not be responding to any more unhelpful "support".  Provide real support or you'll be ignored or reported as spam/abuse.
baldybeardedguy
1/4/19
baldybeardedguy
Hi

Windows settings would be sound and microphone, and make sure your drivers are all up to date. You never know what else may be causing this. It could be a sound setting in a specific sound device setting.


From Chrome, close all tabs and then open the extensions: chrome://extensions/

Remove the Hangouts extension (Trash can icon)

Disable all other extensions.

Clear Chrome Cached Content, and "cookies" from chrome://settings/clearBrowserData 

  Cookies and other site data

  Cached images and files

  Content settings

  Hosted app data

  Media licenses


Now restart Chrome, and sign into your account.

Go to hangouts.google.com, and test.

fail or pass, reinstall the Hangouts extension and retest.


If you are lucky and have no issues with the microphone, then enable the other extensions one at a time in case on of those are causing issues.


If this still fails, and you are on the latest Chrome Stable then try Chrome Beta or Canary, just in case there is an issue with Chrome that is resolved in a newer release.


I also use Hangouts on Windows 10 and do not have any issues with the microphone adjusting.

Last but not least, leave feedback
  1. Open Chrome.
  2. At the top right, click More More.
  3. Click Help and then Report an issue.
  4. Add details, including steps to help us recreate the issue you're experiencing.
  5. Check the boxes if you want to include more information in your report, like a web address, your email address, or a screenshot.
  6. To submit the report, click Send feedback.

Development teams will investigate your report and use the information you provide to improve Google Chrome and Hangouts. The more unique feedback they get the higher priority is assigned to an issue.




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