Classic Hangouts is being replaced by Google Chat. If you use Google Chat, visit the Google Chat help center.

Learn about the switch from classic Hangouts to Google Chat

Classic Hangouts is being replaced by Google Chat for all users.

When you switch from classic Hangouts to Google Chat, you can:

  • Do more with messages.
  • React to messages with emojis.
  • Use Smart Replies to save time.

Learn more:

Important

Turn on Google Chat from Gmail

  1. Open the Gmail app .
  2. At the top left, tap Menu and then Settings.
  3. Choose an account to opt in to Google Chat.
  4. Under “General,” next to "Chat," turn on Show the chat and spaces tab.

Tips

  • If you prefer to use the Google Chat app, download it from the iOS App Store.
  • If you get a notification about Google Chat in the classic Hangouts app, tap it to switch to Google Chat. You’re logged out of classic Hangouts and directed to the Gmail or Chat app.
  • Classic Hangouts message history:
    • Before June 2020: May not be available in Google Chat
    • After June 2020: Is available in Google Chat

Determine if you use classic Hangouts or Google Chat

Classic Hangouts

  • If this logo "" appears, you use classic Hangouts.
  • To use classic Hangouts, go to hangouts.google.com or use the classic Hangouts apps for iOS and Android. 

Google Chat

  • If this logo "" appears, you use Google Chat.
  • If you use Gmail on a computer, “Chat” appears on the left panel. 
  • On a computer, you can either: 
  • On mobile, use the Google Chat or Gmail app for iOS or Android.

Tips:

  • If you use a Google Workspace account at work or school, you may already have Google Chat. If you’re not sure which to use, check with your administrator. Who is my administrator?
  • “Hangouts Chat” is the previous name of Google Chat, not classic Hangouts.

Learn about the differences between Google Chat & classic Hangouts

Google Chat and classic Hangouts don’t have identical features. The table below shows some differences.

Feature Google Chat Classic Hangouts
@mentions

Available 

Learn about notifications.

Not available
Chrome app

Available

Install the Google Chat standalone app.

Not available
Chrome extension Not available

Available

Use the Hangouts Chrome extension.
Customize notifications sounds

Available

Customize your notifications.
Not available
Dark Mode

Available

Use Dark Mode.
Not available
Edit or delete sent messages

Available*

Edit or delete a message.
Not available
Emoji reactions to messages Available Not available
Formatting

Available

Add formatting to your Google Chat messages.
Not available
Send multiple photos in 1 message Not available Available
Stickers Not available Available
Threaded spaces

Available*

Start a new conversation thread in Google Chat.
Not available
Video call ringing

Available*

Video call ringing is only available on the Gmail mobile app. To start a meeting from a computer, you can drop a Google Meet chip into a conversation. Learn how to start a video meeting in Google Chat.

Available

Start a video call.

*Access to these features varies based on the type of account you use with Google Chat.

Learn how Google Chat & classic Hangouts work together

Related resources

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