행아웃 문제 해결하기

메시지를 보낼 수 없다면 문제 해결을 시도해 볼 수 있습니다. 아래에서 문제를 선택하세요.

모든 사용자를 대상으로 기존 행아웃이 Google Chat으로 대체됩니다. 대부분의 플랫폼에서 더 이상 기존 행아웃을 사용할 수 없습니다. 기존 행아웃에서 Google Chat으로의 전환에 관해 알아보기

Can't send a message from your computer

If you have server issues, you may see a red error . If you see this error, send your message again. If you still get the error after a few minutes, send the message again.

What happens when you get this error

• The message may not be stored in your message history.
• The message may not show on other devices.
• If your contact isn't online, they may not get your message when they sign back in.

"Trying to reconnect" error

Your computer is trying to connect to the server and you'll get your messages when you're connected to Hangouts again.

Fix the error

Make sure you're connected to the Internet and that these domains aren't blocked by your network administrator:

• *.client-channel.google.com
• clients4.google.com

How Hangouts secures information

When you message or talk with someone on Hangouts, your information is secured, including:

• Hangouts conversations and video calls in all devices.
• Meetings through Chromebox for Meetings.

Audio and video

• 오디오 및 동영상 품질 향상을 위해 가능한 경우 행아웃 통화 시 서버를 통해 라우팅하지 않고 직접 P2P 연결을 사용합니다. P2P 연결 자세히 알아보기

Learn more about using Hangouts for school or work.

Browser freezes when screenshare is selected in Hangouts

This can be caused if the computer is using incompatible video adapters or video drivers.

To fix it, upgrade the computer's video adapters and video drivers to the latest version.

Get more help

If you need more help, visit the Hangouts Help Forum.