Make calls from Hangouts on iOS

You can place domestic and international calls using a WiFi or data connection (like 4G) through Hangouts on iOS devices. If you have a Google Voice number, you can also receive calls.

Almost all calls to the U.S. and Canada are free from all countries where Hangouts calling is available. A few U.S. and Canadian destinations will cost USD 1 cent per minute depending on the specific phone number. The 1-cent rate may vary depending on the local currency. You can look up the cost through the calling credit page for your Google Account. You also can make calls to destinations outside of the U.S. and Canada with low international rates.

Calling isn't available from some countries, such as Mexico and Argentina. Learn more about where calling is available.

Remember, if you use your data connection to make a phone call, you'll be using your mobile phone's data plan. Contact your mobile carrier for details about your data coverage and cost.

Add your contacts

If you're using Hangouts for the first time, add your contacts before making a call by following the steps below.

  1. Open the Hangouts app on your iOS device.
  2. The first time you start a new Hangout, you'll be asked whether Hangouts can access your iOS contacts. Touch OK.

Make a phone call

  1. Open the Hangouts app on your iOS device.
  2. Touch the phone icon .
  3. In the top right corner of the screen, touch the dial pad icon  .
  4. Enter a phone number or touch People to search for a contact in your phone's address book.
  5. Touch Call. If your contact has multiple phone numbers, select the one you want to call.
Other ways to make phone calls directly from your Contacts or Hangouts list
  • Choose a Hangout with the person > Touch the   menu icon > Touch Voice.
  • Swipe the Hangout with the contact from right to left and touch Voice.
  • During a Hangout, touch the contact's name at the top of the screen and touch Voice.

If your call doesn't work or disconnects:

  • Calls must have at least a 3G data connection or robust WiFi connection to work.
  • Your device must have iOS 6 or up.

Billing

Calls from your Hangouts app won't use your mobile phone carrier's voice minutes, but they will use your data plan if you're not on a WiFi network. Contact your mobile phone provider for more details on charges and usage.

If you're dialing to locations other than the U.S. or Canada, you'll see how much the call costs on your screen after you've entered the full phone number. We'll let you know if you don't have enough calling credit to make the call.

To add credit, you need to visit the Google Voice billing page through your iOS device's web browser or computer.

Call history

You can see your call history in the "Calls" tab in the Hangouts app. The Hangouts app call history won't show the names of people who called your Google Voice number unless the person's name is stored on your device's address book or Hangouts contacts list.

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Caroline is a Hangouts expert and author of this help page. Leave her feedback below about the page.

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