If you use Google Chat, visit the Google Chat Help Centre

Fix problems when you make or receive phone calls

If you’re in the US, you can continue to make phone calls by upgrading to Google Voice. If you have classic Hangouts calling credit, you can request a refund of your eligible credit.

Get a classic Hangouts refund

You can ask for a refund for classic Hangouts calls. Request a Google Voice or classic Hangouts refund.

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