Make a phone call with Hangouts
You can use Hangouts to call international and domestic phone numbers.
Before you start
Note: You cannot place or receive emergency service calls in Hangouts.
- Check the system requirements for Hangouts.
- Connect a microphone and speakers, and make sure they have the latest software.
- Almost all calls to the U.S. and Canada are free from all countries where Hangouts calling is available. A few U.S. and Canadian destinations will cost 1 cent per minute (USD), or the listed rate for your local currency. Calls to destinations outside of the U.S. are at low rates, but calling isn’t available to all locations.
- To receive phone calls, text messages, and voicemails in Hangouts, you need to set up Google Voice or a Project Fi account, which are currently only available in the U.S.
- Internet Explorer & Safari browsers: Download and install the latest version of the Hangouts plugin. Currently, some versions of Firefox can't be used to make video calls. Learn why and how you can continue to make video calls.
- Make sure you allow Hangouts to use your microphone.
Make a phone call
If you use Hangouts to make a phone call with a Google Voice account, it will show your Google Voice number.
- On your computer, go to Hangouts at hangouts.google.com or in Gmail.
- Click the Call tab
.
- In the search box, type a phone number or name. To enter an international country code, click the menu or type it into the search box (for example, +55 for Brazil).
- Click the phone number or person's name that you want to call.
- To enter an extension, click the Dialpad
.
- To end a call, close the Hangout window, or click End call
. The call will also end if you run out of calling credit.
See your call history
- On your computer, go to Hangouts at hangouts.google.com or in Gmail.
- Click the Phone tab
.
- Click New conversation
Add credit
.
- Your call history will show up in Google Voice.
Buy calling credit
You can buy calling credit on the calling credit page.
Fix problems buying calling credit
Calling credits aren't showing up
Wait a few minutes for your balance to update.
Get a refund
If you believe someone else used your Google Account to buy calling credit, learn how to report the unauthorized charges.
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