Make a phone call with Hangouts

You can use Hangouts to call international and domestic phone numbers.

Before you start

Note: You cannot make or receive emergency service calls in Hangouts.

Make a phone call

If you use Hangouts to make a phone call with a Google Voice account, it will show your Google Voice number.

  1. On your computer, go to Hangouts at hangouts.google.com or in Gmail.
  2. Click the Call tab Call.
    • In the search box, type a phone number or name. To enter an international country code, click the menu or type it into the search box (for example, +55 for Brazil).
    • Click the phone number or the name of the person you want to call.
    • To enter an extension, click the dial pad Dial pad.
  3. To end a call, close the Hangout window or click End call End call. The call will also end if you run out of calling credit.

See your call history

  1. On your computer, go to Hangouts at hangouts.google.com or in Gmail.
  2. Click the Phone tab Call.
  3. Click New conversation and then Add credit Add.
  4. Your calling credits, call and billing history will be shown in Google Voice.

You can also download your call history using Google Voice Takeaway.

Buy calling credit

You can buy calling credit on the calling credit page.

Fix problems when buying calling credit

Calling credits aren't being shown

Wait a few minutes for your balance to update.

If you believe that someone else has used your Google Account to buy calling credit, learn how to report the unauthorised charges.

 

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