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Make a phone call with Hangouts

You can use Hangouts to call international and domestic phone numbers.

Before you start

Make a phone call

You can’t make Hangouts your default calling app, but you can choose the Hangouts Dialer when you call someone from a website or app.

  1. On your Android phone or tablet, open the Hangouts Dialer app .
  2. Type the person's name or phone number, and select them from the search results. To dial a number, at the bottom, tap Dialpad Dialpad.
  3. Tap Call .

Show your Google Voice, Project Fi, or verified phone number

When you make a call in Hangouts, your Google Voice, Project Fi, or verified phone number will show as the outbound caller ID. Learn how to verify your phone number.

Turn on outbound caller ID

If you don't have a Google Voice or Project Fi number or don't turn on outbound caller ID, your calls will show as "unknown" to people you call.

  1. On your Android phone or tablet, open the Hangouts Dialer app .
  2. Tap Menu Menu and then Settings.
  3. Select your Google Account.
  4. Check Outbound Caller ID.

Show your verified phone number to people you call

  1. Follow the steps above to turn on outbound caller ID.
  2. Verify and install your phone’s SIM card. If there are errors, your carrier can help register your SIM with your device.
  3. Hangouts will re-verify your SIM from time to time, and may ask to verify your phone number.

See your call history

To see your call history, tap the Dialer tab .

You’ll see people who called your Google Voice (if the person's name is in your phone or Hangouts contacts).

Delete recent call history

  1. On your Android phone or tablet, open the Hangouts Dialer app .
  2. Tap Clear recent and thenClear.

Buy calling credit

  1. On your phone or tablet, open the Hangouts Dialer app .
  2. At the top right, tap Add Add.
  3. In the new window, under “Add calling credit," tap $10.
  4. Complete your credit purchase with your Google Account. You can see your balance at the top of the Hangouts Dialer app.

If your call doesn't work:

  • The country may not support Hangouts calling. Learn where Hangouts calling isn’t available.
  • Check if you have strong Internet connection (or at least 3G data).
  • Make sure that you have enough credit in your account.
  • If you're outside the US, use "+" and the country code when dialing or texting your contacts and phone numbers (even if it's local to your home or to where you're traveling).

 

Brenna is a Hangouts expert and the author of this help page. Help her improve this article by leaving feedback below.

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