Block or ignore someone

If you don't feel comfortable in a Hangout with someone, you can block them. When you block someone in Hangouts, the person will also be blocked in certain other Google products, including Google+ and Google Chat in Gmail.

If you block someone in Google+ or Google Chat, the person will also be blocked in Hangouts. Unblocking the person in Hangouts will also unblock them in Google+ and Google Chat.

Block someone from within the Hangout window

  1. Open Hangouts at hangouts.google.com or in Gmail.
  2. Select the person from the Hangouts list to open the conversation.
  3. At the top right of the conversation, click Settings .
  4. Click Block user.
  5. Click Block.

Unblock someone

  1. Open Hangouts at hangouts.google.com or in Gmail.
  2. Open settings:
    • hangouts.google.com: Click menu  > Settings
    • Gmail: At the top right of your Hangouts list, click menu .
  3. Select Blocked people.
  4. Click Unblock next to the person's name.

Note: If you're having trouble receiving messages from someone, make sure they're unblocked in Google Voice as well as Hangouts.

Ignore or block someone in a video call

You can ignore someone for a single video call or you can block them permanently.

  1. In a video call, hover over the person's video feed or image at the bottom of the screen.
  2. In the options that appear, click the ignore icon .
  3. The person will automatically be "ignored" for the duration of the Hangout, and you won't be able to see, hear, or interact with each other for the rest of the Hangout. If you "ignored" the person accidentally, click Undo.
  4. If you want to permanently block someone, select the check box next to Permanently block [this person] on Google.
  5. Click Done.
What happens when you ignore someone in a video call
  • When you ignore someone for a single video call, you and the person you ignored won't be able to see, hear, or interact with each other for the rest of the video call.
  • To see or hear them again, you and the person you ignored will have to leave the current video call and start a new one.
  • When you ignore someone in a video call, you can still send and receive messages from the person in Hangouts and in other Google products.
What happens if you block someone while you're in a video call with them
  • The person won't be kicked out of the current video call, but they won't be able to join future video calls with you.
  • During the remainder of the video call you won't be able to see or hear each other.
  • Everyone will see that you've blocked the person, including the person you've blocked.
  • Others in the video call will be given the option to block the person as well. If a majority of people block the person, he or she will be be removed from the video call.
  • If you try to join a video call with someone that you've blocked, you won't be allowed to enter. To join, you'll have to unblock the person first.
  • If someone you've blocked tries to join a video call you're in, they won't be allowed to join and they'll be notified that someone in the Hangout has blocked them.

Things to keep in mind for blocking someone in Hangouts

  • If you're in a one-on-one Hangout, you'll no longer be able to send or receive messages from the person.
  • If you're in a group Hangout, you'll receive a notification that someone you've blocked is also in the Hangout and if you choose to open the Hangout you'll be able to see the person's messages.
  • If you're in a one-on-one Hangout, your Hangout will be archived.
  • The person won't be able to join any future video calls with you.
  • If you use Hangouts to receive calls and voicemails for your Google Voice account, you need to block a phone number in Google Voice to prevent that person from contacting you.

If you have Google+:

  • The person you've blocked will be removed from your circles.
  • You'll no longer be able to see or comment on each other's content.
  • You'll still be able to see each other's public posts.
  • Learn more about blocking someone in Google+.

Megan is a Hangouts expert and the author of this help page. Help her improve this article by leaving feedback below.

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