Interpret Google Workspace Migrate error messages

You might encounter the following error codes and messages when using Google Workspace Migrate.

An error code can be caused by more than one issue or symptom. If the description below doesn't solve your issue, view the transaction detail for the failure. For details, go to Understand transaction details

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Data errors

Error code Name Description
-1 CryptographicException You might see this issue when trying to edit a template. The template doesn’t load.

To resolve the issue, choose an option:

  • If you have the Google Workspace Migrate platform encryption key, uninstall the platform and manually clear out the ProgramData/AppBridge folder. Then, reinstall the platform. Go to Use the encryption key to recover data.
  • If you don't have the key, create new projects. Data encrypted with the old key is no longer accessible.
1 DisposalError An error occurred while removing unused resources.
2 NoDataReturned No data was returned from the provider. Check service host log for details.
3 UnexpectedDataAccessError An unexpected error occurred accessing the data provider.
4 MySQLConnectionError An error occurred while connecting with MySQL

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Service errors

Error code Name Description
8 NotRegistered No service could be found registered to the specified ID.
9 NotFound No service with the given name could be found within the available service manager.
10 NotUnique The service name does not uniquely define a request for a service.
11 TypeMismatch The located service does not match the expected type.
12 NotAvailable Service not available.
13 InitializationFailed The service was found, but could not be initialized.
14 ResourceUsageUnavailable Could not retrieve resources usage for a service.
15 NodeAssociationFailed Node association failed.

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Start up errors

Error code Name Description
32 NotAdministrator The application must be run as administrator.

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Migration errors

When you run a migration, you might see these errors in the execution log.

Error code Name Description
400 Bad Request There’s data corruption in the source environment. The source data causing the issue is probably defective. You might also see this error when migrating an attachment that is unsupported by Gmail, such as an executable file.

If you want to keep the data, analyze which objects are affected and move them manually to your Google Workspace account. For details on how to manually move objects, consult your source data documentation.

401 Unauthorized Google Workspace Migrate doesn't have the required access to a source or target system.

During a Microsoft Exchange migration, you might see this error:

  • When you try to set up or use a connection—You don’t have permission to impersonate a user on Exchange or your Exchange credentials are expired or incorrect. To fix the problem, edit the connection and make sure the credentials are correct. Then, try the Exchange connection again.
  • In the execution logs for individual users—Usually means impersonation rights granted to an administrator are only valid for a subset of users (for example, a specific organizational unit), instead of all the users that you want to migrate.
403 Forbidden For details about this error, point to the transaction and click Moreand thenTransaction details. Possible causes of this error are:
  • A Google Workspace service (such as Gmail or Google Drive) isn't turned on. In the Google Admin console, turn on the service.
  • You exceeded your daily API quota levels. Apply for a higher quota level in the Google Cloud console. Or, wait until the following day to proceed. Learn more
  • You exceeded a shared drive limit (for example, you might have too many items in a shared drive or exceeded the limits for nested folders). For details, go to Shared drive limits.
409 Conflict Google Workspace Migrate was unable to resolve a conflict with a data source.

If you are running an email migration, the label wasn't created on the target because its name conflicts with an existing label. To resolve the conflict, locate the email folder or label on the source environment and change its name.

410, 5xx Gone Transient errors. Run a delta migration. If the error persists, contact Google Workspace support.
413 Request Entity Too Large

Migrating email messages

An email message and its attachment is larger than 50 MB (maximum size including attachments).

To migrate these messages, use the Upload the attachments of large messages to Drive option in the settings template to send attachments directly to Drive. For details, go to Migrate Exchange content.

Migrating messages to Google Groups

An email message and its attachment is larger than 25 MB. You can't migrate messages over 25 MB to Google Groups. For details, go to Message and posting limits

429 Too Many Requests The migration is overloading a source or target system with too many requests.

Determine which service is overloaded and, if possible, increase the service limits.

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Crawl errors

Error code Name Description
512 CouldNotFindConnection The connection to be crawled couldn't be located.
513 CouldNotFindEndpoint The endpoint for crawled data couldn't be located.
514 CouldNotFindBridgeDataService The configured bridge data service couldn't be located.
515 CouldNotFindEvaluator The specified handler for evaluation of crawler criteria couldn't be located.
516 CouldNotInitializeCrawl Could not initialize crawl.
517 CouldNotStartCrawl Could not start the crawl.
518 CrawlRequestFailed A request failed during crawling.
519 UnexpectedError An unexpected error occurred during the operation of a crawl.

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Commit errors

Error code Name Description
1024 StateInitializationFailed Existing commit state couldn't be initialized.
1025 InvalidResponseId Commit response service is invalid.
1026 StateCrawlRequestFailed A request failed during target connection discovery.
1027 RequiredPriorElementFailed A required prior element couldn't be committed.
1028 RequiredPathIllegal The required parent object failed.
1029 RequiredParentPathFailed The required parent object failed.
1030 UnexpectedErrorDuringCommit An error occurred while evaluating the transaction's dependencies: {1}{0}{2}.

The placeholders in the error message expect the following values:

  • The object type of the transaction
  • The property of the object
  • The parameter value
1031 CommitServiceClosed The commit service isn't available to process requests.
1032 TargetIdUpdateFailed Failed to write the target identity of an object to the database after a successful migration.

To resolve the issue, run a delta migration. Doing so, however, might create a duplicate of the object on the target system. The duplicate data can be deleted manually.

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Security errors

Error code Name Description
2048 ErrorFetchingAccessToken

Failed to retrieve access token for license server.

Verify that the service account and OAuth web client ID have been created correctly. For details, go to Step 1: Authenticate

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Action errors

Error code Name Description
4420 InvalidConfiguration The specified configuration doesn't match the action type.
4421 ActionDoesNotExist The action specified doesn't exist.
4422 ActionTypeDoesNotExist The type of action configured isn't available.
4423 UnexpectedError An unexpected error occurred when executing an action.
4424 ActionDoesNotSupportSettings The action doesn't support generic dictionaries for settings. The configuration info must be passed explicitly.
4425 AgentsNotAvailable Agents required by this action aren't running or otherwise unavailable.
4426 ActionIsNotLicensed The action isn't licensed for this platform.
4427 ResourceUsageUnavailable Couldn't retrieve resources usage for an action.
4428 ErrorOccurredClaimingAction An error occurred while attempting to claim an action.
4429 ErrorOccurredCancelingAction An error occurred while canceling an action.
4430 ErrorOccurredLaunchingAction An error occurred while attempting to launch an action.
4431 ErrorOccurredNotifiyingLaunchResult An error occurred attempting to notify the action queue of a launch result.
4432 ErrorOccurredRetrievingActionQueueState Failed to retrieve the action queue state for crash recovery.
4433 ErrorOccurredRetrievingAllActionCheckpoints Failed to retrieve any action checkpoints for crash recovery.
4434 ErrorOccurredRetrievingIndividualActionCheckpoint Failed to retrieve an individual action checkpoint for crash recovery.
4435 ErrorOccurredRestoringActionQueue Crash recovery of the action queue failed.
4436 ErrorOccurredRestoringAction An error occurred attempting to restore an action during crash recovery.

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Bridge data errors

Error code Name Description
5000 CouldNotGetSerializedData A serialized element couldn't be loaded for the given transaction.
5001 BridgeObjectDoesNotExist No object with the specified ID could be found.
5002 NoBridgeObjectIdentity A crawled bridge object couldn't be assigned an identity.

Run a delta migration to prevent data loss. For details, go to Get ready to go live.

5003 TransactionStartBridgeInitializing Transaction start failed. The bridge hasn't been initialized.

Run a delta migration to prevent data loss. For details, go to Get ready to go live.

5004 TransactionInsertFailedWithoutErrors Transaction insert failed without errors. If the issue persists, examine your MySQL logs.

Run a delta migration to prevent data loss. For details, go to Get ready to go live

5005 TransactionUpdateFailedWithoutErrors Transaction update failed without errors. If the issue persists, examine your MySQL logs.

Run a delta migration to prevent data loss. For details, go to Get ready to go live

5006 TransactionStartUnexpectedError An unexpected error occurred when starting a transaction. Check the accompanying error message for more information.

Run a delta migration to prevent data loss. For details, go to Get ready to go live

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Bridge execution errors

Error code Name Description
7000 UnexpectedActionWaitFailure An unexpected error occurred when waiting for actions.
7001 GeneratorNotificationMissing The generation action completed without signaling the creation of partitions.
7002 PartitionCloningFailure An error occurred while cloning partitions.
7003 MappingValueInvalid An error occurred while cloning partitions.

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Google connection errors

Error code Name Description
50000 InheritedPermissionNotFound The permission was expected to be inherited, but was not detected. The transaction failed to ensure the permission was inherited.
50001 GoogleUploadTimeout There was a timeout while uploading a file.
50002 GoogleServiceUnavailable The Google service is not available.
50003 TemporaryFolderCreationFailed Could not provision a temporary folder for the creation of data with an unknown parent.
50004 ExistingDocumentHandlingFailed Information from an existing document couldn't be copied to the replacement file.
50005 GoogleQueryFail An error occurred while running the query.
50006 GrantSharingRightFailed The sharing right being added didn't correspond to a Google Account. Sharing with this user requires that email notifications are allowed.

To do this, turn on Allow email invitations in the settings template.

50007 DomainDoesNotAllowSharingRight The domain doesn't allow the requested sharing right. For help, contact your domain administrator.
50008 WriteAccessDenied Unable to assign write access for the modifying user.
50009 DomainTransferFileCopyFailed The domain transfer file copy couldn't be completed.
50010 MetadataUpdateFailed An error occurred finalizing metadata.
50011 RenameFileFail An error occurred when renaming the file.
50012 SetModifiedFailed The last modified date couldn't be set.
50013 InsertParentFail Adding the parent folder reference failed.
50014 SyncPermissionsFail Failed to synchronize permissions.
50015 ICalConflictsWithUnknownEvent The imported event's iCal ID conflicts with an existing but unknown event.
50016 NoSuperAdminsWithCalendarAccess No super administrator accounts have the Google Calendar service turned on. For more information, read the Migrate using super administrator accounts watchpoint in the Watchpoints table.
50017 MoveItemFailed Moving the Drive item failed.
50018 ImpersonateUserFailed Couldn't impersonate the expected owner.

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Bridge processing errors

Error code Name Description
60000 ProcessingHalted Processing of bridge transactions halted.
60001 CouldNotStartTransaction The transaction for the given element couldn't be started.
60002 TransactionMissing The processed transaction couldn't be found in the transaction index.
60003 NoTypeMappingDefined No type mapping was defined for the given type.
60004 NoProcessingStepsDefined No processing steps were defined for the given type.
60005 InvalidTransactionState The transaction wasn't in the expected state.
60006 DeferralFailed A required prior transaction failed.
60007 TransactionsHalted No transactions have changed state within the defined window.
60008 BridgeHalted Bridge execution halted or completed prior to completion of the transaction. To troubleshoot, go to Troubleshoot 60008 errors.
60009 DeferralConditionsExhausted All known deferral conditions for this transaction have been resolved, but the element can't be written.
60010 InvalidBridgeConfiguration Invalid bridge configuration caused an error.

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ABBadRequest errors

Error code Name Description
1048577 NoResponse No response service was provided.
1048578 Unauthorized The connector isn't authorized for that request.
1048580 MissingRequestType No request type was defined for this request element.
1048584 TooManyRequestTypes Only one request type may be specified for a single object fetch.
1048592 LocationNotFound No object was found at the specified location. You might see this error if you're migrating:
  • From Microsoft SharePoint and your location list doesn't include the affected location. Update your list and add it to your connection.
  • From a Google Workspace shared drive to a shared drive on the target account and the target user doesn't have a Google Workspace license that includes shared drives.
1048608 LocationTypeMismatch The object found at the specified location was not of the expected type.
1048640 ReadOnlyType The request type does not allow write operations.
1048704 TooManyResponses The request returned a collection when a single value was expected.
1048832 RequestConversionError Type conversion failed for this request.
1049088 SerializationError Could not serialize converted type objects.
1049600 ResponseRoutingError The response service received an unexpected request.
1050624 ConnectionUnavailable The requested connection is unavailable.
1052672 DispatchFailed The intended response service was initially found, but the request could not be dispatched.
1056768 TryAgainLater The request could not be currently completed. You should try again later.
1064960 WriteOnlyType The request type does not allow read operations
1081344 InvalidWriteContext The request could not be written in the current context.

You might see this issue if you attempt to migrate the same source content to more than location within Drive. For more information, go to Migrating files & folders to multiple locations in Google Drive for Sharepoint, file shares, Box, or Google Workspace.

1114112 InvalidElementData The supplied element did not specify required data.
1310720 DataRequestFailed A request for additional data failed.

You might see this error if you're trying to migrate files from SharePoint that are larger than 2 GB.

Make sure that the node servers have sufficient space available. The nodes must have more free space than the size of the largest file you're migrating. For more details on SharePoint file sizes, go to Items over 2 GB.

1572864 RequestInvalidated The requesting service was invalidated.
2097152 UnexpectedException An internal connector error occurred. You might see this error if you have more than the maximum number of display lookup columns defined for a SharePoint list.
3145728 InvalidRequest An internal connector error occurred.
5242880 InvalidAction A request for an unrecognized action was sent to a connector. You might see this if you have mismatched versions of platform and nodes, and a new action is sent to an old node.
9437184 SkippedByContext A transaction has been skipped. It has been marked with this code for identification purposes.
17825792 WarnedByContext The request could not be completed. Some data might not have been written correctly.
34603008 InvalidImport The specified import string was invalid.
68157440 ResolvedByContext A request was made to change an object that exists and is unable to be changed. No action was taken.
135266304 AbsoluteUriNotSupported The location was an absolute URI which is not supported. 
269484032 NoMatchingSiteCollection The mapping location did not match any known site collection.
537919488 InvalidLocation The requested location is invalid.

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If there’s a problem that you cannot resolve, contact Google Workspace support. For details, go to the section Still need help? in Troubleshoot Google Workspace Migrate.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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Troubleshoot Error Messages

To view the object’s detailed error record within the transaction log, point to the error record and click More and then Transaction details.

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