Google Search Appliance will reach its end of life in 2019. The exact date depends on your license agreement. Our engineering teams will continue to support the product by providing technical support, fixing bugs, providing security updates, and offering usability improvements.
You will continue to receive customer and technical support through the duration of your license agreement. However, now that the GSA is deprecated, future feature development will be limited.
Is Google Cloud Search a replacement for Google Search Appliance?
Google Cloud Search is not a replacement for the Google Search Appliance. It is important to note that Google Cloud Search was launched to G Suite Business and Enterprise edition customers in February 2017. While it offers powerful search and assist capabilities, it addresses a different set of search requirements, relative to the GSA.
Future versions of the Cloud Search product will support indexing of other data sources that are not part of G Suite. Even with that significant change, you should not assume that Cloud Search will be an effective replacement for the GSA in all cases. When the next version of Cloud Search is released, we advise you to rigorously evaluate Cloud Search's capabilities against your needs and determine its suitably.
How should I plan and budget for my transition from Google Search Appliance?
To discuss your transition needs please contact your Google Field Sales Representative or search partner