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Intermittent or continuous connectivity problems

Summary: Intermittent or continuous connectivity problems, inability to crawl, or inability to serve results.


Cause: Another device on the network has the same IP address as the search appliance.


Troubleshooting: Physically disconnect the search appliance from the network and try to ping the IP address of the search appliance. If you get a response, another device has the IP address of the search appliance.


Fix: Disconnect the other device, or assign an unused IP address to the other device or to the search appliance.

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