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How to repurpose the appliance when the license expires?

You may consider installing a new OS and using the hardware for other purposes when the license of the GSA expires.

S5 model

The appliance ID of the S5 model appliances starts with "S5-". The hardware of the S5 model appliances is Dell 2950. In order to install a new OS, you should erase all the data on the appliance by initializing the virtual disk. Details about initializing virtual disks can be found in the document titled Dell™ PowerEdge™ Expandable RAID Controller 5/i and 5/E User's Guide, in the section with the title RAID Configuration and Management. The document is accessible on Dell's support site.

After the virtual disk is initialized, upon restart, the machine will attempt to boot from the network and external USB media, thus allowing you to install a new OS. You will need either a boot server on the network or a bootable media with USB interface, such as an external DVD drive or USB stick. This procedure is described in the following steps.

  1. Press Alt-Ctrl-Delete keys to reboot the machine.
  2. Press Ctrl-R when prompted to enter the Virtual Disk Management menu.
  3. On the VD Mgmt screen, select Virtual Disk 0 and press F2 to display the actions.
  4. From the action list, select Initialization, then Fast Init. Fast Init should finish in a few seconds.
  5. Press the Esc key to exit. You will be prompted to press Alt-Ctrl-Delete to reboot.
  6. Upon reboot, the machine will attempt to boot from the network. If a network boot server is unavailable and a bootable USB media is attached, it will attempt to boot from the USB media.
  7. Install a new OS.

T2/T3 model

The appliance ID of the T2/T3 model appliances starts with "T2-" or "T3-". The hardware of the T2/T3 model appliances is Dell R710. In order to install a new OS, you should erase all the data on the appliance by initializing the virtual disks. Details about initializing virtual disks can be found in the document titled Dell PERC 6/i, PERC 6/E, and CERC 6/i User’s Guide, in the section with title BIOS Configuration Utility. The document is available for download at Dell's support site.

After the virtual disks are initialized, upon restart, the machine will attempt to boot from the network and external USB media, thus allowing you to install a new OS. You will need either a boot server on the network or a bootable media with USB interface, such as an external DVD drive or USB stick. This procedure is described in the following steps.

  1. Press Alt-Ctrl-Delete keys to reboot the machine.
  2. Press Ctrl-R when prompted to enter the PERC BIOS Configuration Utility.
  3. On the VD Mgmt screen, select Virtual Disk 0 and press F2 to display the actions.
  4. From the action list, select Initialization, then Fast Init. Fast Init should finish in a few seconds.
  5. For T2 model only. Initialize Virtual Disk 1andVirtual Disk 2 with the Fast Init option as well.
  6. Optional (execute this step only if you want to change the RAID configuration) - move up to the top item (controller level) and press F2. From the action list, selectClear Config to remove the RAID configuration of your appliance.
  7. Press the Esc key to exit. You will be prompted to press Alt-Ctrl-Delete to reboot.
  8. Upon reboot, the machine will attempt to boot from the network. If a network boot server is unavailable and a bootable USB media is attached, it will attempt to boot from the USB media.
  9. Install a new OS.

U1/U2 model

The appliance ID of the U1/U2 model appliances starts with "U1-" or "U2-". The hardware of the U1/U2 model appliances is Dell R710 with an external storage unit MD1000 or MD1220. In order to install a new OS, you should erase all the data on the appliance by initializing the virtual disks. Details about initializing virtual disks can be found in the document titled Dell PERC 6/i, PERC 6/E, and CERC 6/i User’s Guide, in the section with title BIOS Configuration Utility. The document is available for download at Dell's support site.

After the virtual disks are initialized, upon restart, the machine will attempt to boot from the network and external USB media, thus allowing you to install a new OS. You will need either a boot server on the network or a bootable media with USB interface, such as an external DVD drive or USB stick. This procedure is described in the following steps.

  1. Press Alt-Ctrl-Delete keys to reboot the machine.
  2. Press Ctrl-R when prompted to enter the PERC BIOS Configuration Utility.
  3. On the VD Mgmt screen, select Virtual Disk 0 and press F2 to display the actions.
  4. From the action list, select Initialization, then Fast Init. Fast Init should finish in a few seconds.
  5. For U1, there are six VDs to initialize. For U2, there are three VDs to initialize. Repeat the steps 4 and 5 to initialize all VDs on that controller.
  6. Optional (execute this step and next two steps only if you want to change the RAID configuration) - move up to the top item (controller level) and press F2. From the action list, select Clear Config to remove the RAID configuration of your appliance.
  7. Optional - press the Esc key to go back to controller selection screen.
  8. Optional - select the second controller and repeat step 7 and 8 to clear the RAID configuration.
  9. Press the Esc key to exit. You will be prompted to press Alt-Ctrl-Delete to reboot.
  10. Upon reboot, the machine will attempt to boot from the network. If a network boot server is unavailable and a bootable USB media is attached, it will attempt to boot from the USB media.
  11. Install a new OS.

Gx00 model (T4/T5/U3/U4)

Starting January 26, 2017, Google Search Appliance support will assist customers who want to repurpose the Gx00 (T4/T5/U3/U4) search appliance, if the following conditions are met:

1. There is direct SSH or Support Call remote access to your search appliance.
2. The license on your search appliance has expired.

Please contact Google Cloud support if you want to repurpose your search appliance.