Audience: GSA administrators and developers
We've created a 30-minute video to help you understand our GSA Support services and use them most effectively. Our video covers these topics:
- Working with GSA Support
- Support levels, terms, and offerings
- Priority and SLA
- Support process
- Remote access
- Requesting support: A walk through the Google Cloud Support Portal
- Technical documentation, training, and other resources
- Day-to-day administrative tools
GSA Support Onboarding video
Support onboarding presentation slides