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Support onboarding

Audience: GSA administrators and developers

We've created a 30-minute video to help you understand our GSA Support services and use them most effectively. Our video covers these topics:

  1. Working with GSA Support
    • Support levels, terms, and offerings
    • Priority and SLA
    • Support process
    • Remote access
  2. Requesting support: A walk through the Google Cloud Support Portal
  3. Technical documentation, training, and other resources
  4. Day-to-day administrative tools

GSA Support Onboarding video

Support onboarding presentation slides

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