Issue ID: 3508817
Summary: When attempting to install an SSL certificate under Google Search Appliance > Administration > SSL Settings an error message is observed stating Unable to install a staging certificate.
Cause: This is a due to issue #3508817, the background syncing process between the master and replica results in a conflict which produces this error.
Workaround: The solution is to remove the mirroring link on the replica, and then reinstall the certificate.
On the Master node, do the following:
Click GSAn > Configuration.
Click the View / Edit link.
Click the Remove link that corresponds to the replica you are deleting from the configuration.
Back on the replica, navigate to Google Search Appliance > Administration > SSL Settings on the replica and install your certificate.
Pending success, re add your repliaca as a node under GSA^n > Configuration.
The below document details how the mirroring link can be disabled.
Versions affected: 6.8, 6.10, 6.12, 6.14