Summary: The search appliance is not sending the daily status email.
Cause: The search appliance cannot communicate with the configured SMTP server.
- Make sure the search appliance is able to communicate with the configured SMTP server. This can be done using the Host to ping utility in Admin Console on the Administration > Network Settings page.
- Verify whether the e-mail server is working. Click Forgot my password link in the Admin Console login screen and proceed using onscreen instructions. This will send a password reset email.
Additional Information: Help Center