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Version Manager hangs updating using a URL

Summary: When trying to update the search appliance using the binary file path URL from update documentation or a local HTTP server hosting the update file, Version Manager hangs and eventually times out.


Cause: Network connectivity between the search appliance and the Google server or the hosting HTTP server is either too slow or blocked.


Workaround: Update using the local file upload method.  Download the update binary file to the local PC and use it to update with Version Manager.


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