Search
Clear search
Close search
Google apps
Main menu

Query suggestion do not work

Summary: Query suggestions are enabled for a front end, but it does not work.


Cause:

  • The query suggestions database is not refreshed.
  • The data is not available for the front end/collection combination.

Troubleshooting Steps:

  1. Double check to make sure that query suggestions are indeed enabled for the front end as described in providing query suggestions.
  2. Check that users have queried this same <front end, collection> combination.

More Details:

  1. The suggestion database is updated once every 24 hours, so there may be a delay between when the search was done and the term being suggested.
  2. You can trigger a manual refresh by disabling then re-enabling query suggestion for the front end.
Was this article helpful?
How can we improve it?