File system search result link does not open on Firefox or Chrome

Issue ID:  4284023

Summary: The file system connector shows URLs with "file://" protocol in search results. However, Firefox and Chrome don't open such links when clicked in result page.

Cause: Firefox and Chrome doesn't open "file://" links from pages that originated from outside the local machine.  This is a design decision made by those browsers to improve security.

Workaround: In order to enable local file access for Firefox and Chrome, please follow the steps as described below. 

Please note with security risks caused by enabling such access.


  1. Open Firefox.
  2. Enter about:support to the address bar.
  3. Click Open Directory for Profile Directory.
  4. Create or open user.js and add the following lines:
user_pref("capability.policy.policynames", "localfilelinks");
user_pref("capability.policy.localfilelinks.sites", "file:///[[PUT SERVER NAME HERE]]";);
user_pref("capability.policy.localfilelinks.checkloaduri.enabled",  "allAccess");
  1. Restart Firefox



Install Local file links Chrome extension.


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