We have revised our policy to provide greater clarity and to raise the quality standards for our free advertising subsidies. The policy was last updated on January 1, 2018 for all Ad Grantees.
Please note that we mainly use notifications within the product to communicate personalized suggestions and notifications of non-compliance. After you have adjusted your account to comply with the policy, you submit a recovery request for your account online .
We want to help you make the most of your Ad Grant. Watch our video with an introduction to Ad Grants and previous live streams . For even more support , keep an eye on upcoming live streams , local events, reach through product alerts, and customized Help content . Connect with members of the Ad Grants team for personalized tips, office hours and personal workshops. To do this, register your desired e-mail address via your notification preferences , under 'Personalized support and performance suggestions'. You can also contact us through our active online community forum .
In addition to the policy that applies specifically to Ad Grants, all Ad Grants accounts must also comply with the Google Ads standard policy .