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I used the https://support.google.com/grants/answer/1689506?hl=en&ref_topic=3500132 activation guide to submit our account for review. We assume that we did everything perfectly. However, we received an email from Google saying "Part 1 of Google Ad Grants activation complete". The email body is similar to what we received a week ago when we finished and submitted Part 1.
The email was supposed to be about Part 2. Accordingly, we assumed that Part 2 of Google Ad Grant activation process was failed. However, we did not receive any details about the reasons inside the same email or through our account. In our account, we only received the message "Status: Not processed. Activation needs work.".
How we are supposed to know the reason behind this message so that we could be able to solve it?
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