NMI Program Support Request

Please do not submit multiple requests for the same account as it will not result in a quicker resolution. The NMI team is not able to accommodate detailed technical support questions. Please refer to our help community page and the Google Ad Grants Help Center for answers to common technical account questions.

* Required field

I am a: *

Team Captain

Professor

Team Member

Nonprofit

This field is required.

Select the option that applies to you and provide the required context for the issue below: *

Match or rematch request

Issue with dashboard

Help with registration

Check status of certificate

General program question

Request to delete my account information

This field is required.

Contact name *

Contact email *

Please use a valid email id of the format example@abc.com

Email CCAdd additional field

Include email address(es) of those you would like to CC on this submission, separated by commas if there are multiple.

Google Ad Grants Customer ID (if known)

eg. 123-456-7890

Please enter a valid Google Ads Account ID

Nonprofit organization name (if known)

Please describe your issue: *

Please paste any relevant links in this box, or upload an attachment (e.g., screenshot) using the file upload button below.

Submit an attachment

Submitted

https://myaccount.google.com/privacypolicy?hl=$0

Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.

Additional info

Your email has been sent

Thank you for your submission. We aim to respond within 5 business days.

Enable Dark Mode

Clear search

Close search

Main menu

2616347912184331561

true

Search Help Center

true

false