Regain access to your account

If the previous Google Ad Grants contact has left your organization, use the account access troubleshooter to help regain access to your Google Ad Grants account. Before continuing, please ensure that you have attempted to access your Ad Grants account from all Google for Nonprofit administrator accounts. If you are not a current Google for Nonprofit administrator for your organization, you can add a new administrator or request administrative access

Please be prepared to provide the following information using this form:

  • Ad Grants 10-digit Customer ID
  • Charity ID number
  • Nonprofit website URL


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