If your Google TV device freezes, starts up slowly, responds slowly when you search, or takes a long time to open apps, this article can help fix the issue.
Restart your device
- From the Google TV home screen, at the top right, go to the profile icon.
- Select Settings.
- Select System
Restart
Restart Close background apps
- From the Google TV home screen, at the top right, go to the profile icon.
- Select Settings
- Under ‘Recently opened apps’, select an app.
- Select Force stop
- Repeat the steps for all your recently opened apps.
Check for app updates
Important: Your TV might be slower while app updates are in progress.
- On your TV, search for ‘Google Play Store’.
- When Google Play opens, at the top right, go to the profile icon.
- Select Manage apps and games
Tip: To update apps automatically, in the Play Store, go to Settings and select Auto-update apps.
Check for system updates
- From the Google TV home screen, at the top right, go to the profile icon.
- Select Settings.
- Select System
- If an update is available, follow the on-screen instructions to install it.
Turn on quick start option
Important: These steps can vary by device. For more info, contact your device manufacturer.
- From the Google TV home screen, at the top right, go to the profile icon.
- Select Settings
- Turn on Quick start.
Get more help
If you tried all of the steps above but still have trouble, you can: