You may be currently experiencing issues with your TCL TV featuring Google TV. We are aware of these issues and are looking to resolve them through system updates as soon as possible. To ensure you have the latest update, follow the instructions here.

Understand recommendations on Google TV

Get movie and TV recommendations based on the watchlist, watch activity, and streaming services connected to your Google Account.

How recommendations work

If Web & App Activity is turned on, Google makes recommendations based on several factors, which include:

  • What you add to your watchlist
  • What you watched on Google Play, Google TV, and Android TV
  • Content you purchased or rented on Google Play, YouTube, Google TV, and Android TV
  • Streaming services you selected
  • Entertainment-related searches on Google Search or with the Google Assistant
  • Specific titles you liked or disliked on Google Play, Google TV, or Google Search
  • Trailers you watched on YouTube
  • Popular content in your region

Tip:

  • You can erase your past activity and data to reset your recommendations. 
  • New activity can give you fresh recommendations. 
  • To stop personalized recommendations, you can also turn off Web & App Activity.

Reset recommendations

Delete activity on a streaming service

  1. On your device, open a browser.
  2. Go to the My Activity page.
  3. Search for the streaming service.
  4. Choose More More and then Delete.

Delete activity on Play Movies & TV, Google TV, or Android TV

  1. On your device, open a browser.
  2. Go to the My Activity page.
  3. Search for Play Movies, Google TV, or Android TV.
  4. Choose  More More and then Delete.

Delete Watchlist history

  1. On your device, open a browser.
  2. Go to google.com/save.
  3. Choose Watchlist.
  4. At the top right, choose More More and then Select.
  5. Click Remove and then Remove.

Tip: If you add something to your watchlist again, Google can use that content to give you recommendations.

Remove your streaming services

On an Android phone:

  1. Open Play Movies & TV Google Play Movies or Google TV .
  2. At the top, tap Menu  or your profile picture.
  3. Tap Manage services.
  4. Unselect the services saved to your Google Account.
  5. Tap Next and then Done.

On a Google TV device:

  1. On your Google TV device, at the top, scroll to the right and select Settings.
  2. Select Accounts & Sign In
  3. Choose your Google Account.
  4. Select Your Services.
  5. Deselect the services saved to your Google Account.

Related resources

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